Privacy Policy for Mike’s House Clearance

Last Updated: [30-12-2025]

At Mike’s House Clearance, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, and how we keep it secure.

1. Information We Collect

We may collect and process the following data about you:

• Contact Information: Name, email address, phone number, and physical address (for quotes and service delivery).

• Property Details: Photos or descriptions of items to be cleared to provide accurate estimates.

• Communication Records: Copies of emails, texts, or contact form submissions.

• Payment Information: Details required to process invoices (we do not store full credit card details on our servers).

2. How We Use Your Information

We use the information we collect to:

• Provide you with a formal quote for house clearance services.

• Schedule and carry out the requested clearance.

• Send invoices and process payments.

• Comply with legal obligations (such as waste transfer notes and tax records).

3. Data Retention

We only keep your personal information for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers for six years after they cease being customers for tax purposes.

4. Third-Party Sharing

We do not sell or rent your data to third parties. We may share your information only with:

• Waste Disposal Sites: Where required for legal documentation (Waste Transfer Notes).

• Sub-contractors: If they are assisting with your specific job.

• Legal Authorities: If required by law to prevent fraud or environmental crimes.

5. Your Rights

Under data protection laws, you have rights including:

• The right to access: You can ask for copies of your personal information.

• The right to rectification: You can ask us to correct information you think is inaccurate.

• The right to erasure: You can ask us to erase your personal information in certain circumstances.

6. Security

We take the security of your data seriously. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Mike’s House Clearance Contact Page

Phone: 07347300798